Desktop/laptop Support Engineers

Dear Candidate


we have urgent openings for Desktop/laptop Support Engineers

Positions: 3
Location: Pune

Nature of work: work hours need to be flexible. There may be rotating shifts

 
Responsibilities:

- To provide 1st level / 2nd level support to end-users in troubleshooting and resolving of desktop PC/Server problems (Hardware, software and application) and related peripherals (Printer, scanner, PDA etc).
- To perform installation, setup, configuration, migration, upgrading and maintenance of desktop PC/Server, OS, software and related peripherals.
- To be prompt and meticulous in updating of daily incident handled nto the incident management tool.
- To be responsive and pro-active when handling of end-users' PC problem and request.
- To be highly customer focused and diligent towards providing good customer service.

Requirements:

- Degree or Diploma in IT or related disciplines.
- Min 1 year related working experience preferred.
- Possess relevant IT skill set in hardware and software troubleshooting.
- Experience in supporting Windows OS, Microsoft Office Suite, Lotus Notes, Anti-virus software etc.
- Must be customer service oriented with good inter-personal and communication skills.
- Good attitude with postive mindset in learning and ready to excel.
- Able to work independently as well as in a team.
- Candidates with leadership qualities and VIP support experiences will be shortlisted for senior position
- Candidates with A+/MCP/MCSE/CCNA/ITL will be an added advantage.
- Fresh graduates are also welcome to apply.

Please send your updated resume to movvarajesh99@gmail.com


Thanks
Rajesh